Secure payment 

HOW CAN I PAY FOR MY ONLINE PURCHASE?

At Paula Urban.com we offer various methods of payment depending on the country of destination.

 

CARD PAYMENT

In order to give maximum security to the purchase process, Paula Urban uses a secure payment system, encrypted data exchange through SSL protocol up to 256 bits and direct communication of the customer with the financial institution when paying. In this way, no person outside the Redsys (“servicios de procesamiento s.l.”) PROCESSING SERVICES entity can have access to the card data.

Our server encrypts all personal information ensuring the privacy and security of your transaction.

Likewise, for card payments and depending on the country and the type of card, we use the 3D secure payment system which includes additional security measures. These measures protect you against unauthorized use of your card.

Paula Urban reserves the right to to withhold any order for security reasons in which case the customers concerned will be informed.

We also reserve the right to cancel an order if we believe that we are unable to verify shipping and billing information or believe that it is for resale by the buyer.

 

CASH ON DELIVERY

If the payment method is cash on delivery you must confirm the acceptance of the order following the instructions indicated at the time of purchase.

Until you accept the purchase your order will not be confirmed and therefore the chosen products are not reserved. If we do not receive confirmation, your order will be removed within 3 business days from our systems.

Paula Urban reserves the right to withhold any order for security reasons in which case the affected customers will be informed.

We also reserve the right to cancel an order if we consider that we cannot verify the shipping and billing information or consider it to be for resale purposes on the part of the buyer.

 

PAYMENT BY BANK TRANSFER

If the payment method is by bank transfer you must do it within 48 hours wihtin your  purchase following the instructions given at the time of purchase.

 

 

Until we have confirmation of payment your order will not be shipped. If we do not receive confirmation within 3 working days your order will be cancelled.

Paula Urban reserves the right to withhold any order for security reasons in which case affected customers will be informed.

We also reserve the right to cancel an order if we believe that we are unable to verify shipping and billing information or believe that it is for resale by the buyer.

 

PAYMENT WITH PAYPAL

If you pay for an order through PayPal, you will be redirected to their website to make the payment. Your PayPal account will be automatically debited.

For more information see www.paypal.com.

Paula Urban reserves the right to withhold any order for security reasons in which case affected customers will be informed.

We also reserve the right to cancel an order if we believe that we are unable to verify shipping and billing information or believe that it is for resale by the buyer

 

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